Why should I use YungJunk.com to Rent Textbooks?
On an average, college students pay $900 for school books every semester! We know that money could go to better use, like towards paying for that super expensive college tuition!! At YungJunk.com, we can help you save 50-90% of what you would normally pay for a textbook. Once you're done with the book at the end of the semester, simply ship it back to us or to the marketplace member you rented it from at our expense!! It couldn't be easier or more cost effective!!
Will I be saving money?
With YungJunk.com, there are no monthly subscription fees or hidden charges. Just select your books and pay the one time rental fee. As for notes, music/iTunes, event tickets, there are no hidden fees, simply pay for what you want and that's it! Textbook prices vary, but the average rental price on YungJunk.com is just 38% of the list price!!!
Why such a huge selection?
You've shown a commitment and are working towards a better, brighter future. We can help you reach your goal. With over 6 million book titles to choose from and over 1 million members, a number that is growing fast, we cover any subject or event, and provide you reference notes to any subject you may need. If you don't know much about History or Biology or the French course you have taken we have the help you need. We guarantee* you'll find the book you're looking for at YungJunk.com. And we're adding more titles every day, more events every week and posting more notes every second.
Why should I order well before classes start?
We ship using USPS, CA POST, ROYAL MAIL, UPS and FEDEX which usually takes 3-5 days on average after the order has been processed and in some rare instances can take up to 7 days. You can expect to receive your book(s) 3-5 business days after you place your order. To ensure you'll have your textbooks before classes begin, make sure you order in advance. You will be charged a shipping fee of $6.99 per book for Priority Mail (3-5 days)
With regards to returning your rented book(s), you will receive a prepaid shipping label awaiting you in the "My Account" section on YungJunk. You will be able to print that label when you log into "My Account." You will also be notified via email when it's nearly time to return your book(s).
Why should I get all my textbooks from YungJunk.com?
Because you can rent as many as you want at a fraction of what it would cost to buy! Remember we have over 3 million titles to choose from so enjoy browsing!!
Because we have the latest selection in the world.
Because there are other students and book sellers who have quality books for rent or for sale and they promise to provide you with excellent service.
Can I expect my books to be in top condition?
YungJunk.com is committed to making sure that every book is in good or usable condition. We monitor our marketplace sellers and their performance and weed out the underperformers so you can get the best quality and service. We only rent used or recycled books that are in satisfactory condition. With our used textbooks, we take every precaution to ensure that there are no missing pages or covers and there is no worn-out text, extensive writing or excessive highlighting in the books. None of our materials will be defaced or used beyond recognition. You will be happy with the condition of your rented textbooks.
Can I change my mind and buy a book after I've opted to rent?
Of course you can. If you rent a book and then decide you'd like to own it rather than return it, that's no problem at all. You can easily purchase the book by logging into your account and simply clicking the Buy button next to the rented title of your choice. We will deduct the cost of the rental and only charge the difference from the list price. You can change your option from rent to buy at anytime during the rental period. And remember you can always choose to buy your books rather than rent them from the very beginning.
Should I take care of my rented book?
If your book gets lost, damaged or stolen, you will be responsible for paying the difference between the rental price and what the book would have cost if a new one was bought. Please be nice and take care of your textbooks. That way, we can always ensure everyone always receives their books in the best condition possible. When returning your products, we recommend that you pay a little extra for insurance when you ship. We are not responsible for any items being returned that get lost in the mail.
Do I need to have an account to rent books?
We need to keep track of who has our books. Signing up is easy as 1-2-3. Sign up
Can I expect great service if I order the wrong book or drop a class?
We take care of our customers. If you ordered the wrong book by mistake, you can return it for a full refund minus shipping charges as long as it is mailed back within a week of your receiving it. The book must also be in the same condition. You will also be responsible for the cost of shipping the book(s) back. If you drop a class, you get TWO weeks from the date of receiving your book(s) for a full refund minus shipping, provided the book is in the same condition as you had received it. You will also be responsible for the shipping charge to return the book. 14 days after the 125th day, you will be charged 45% of the rental fee of that book. We can only accept returned books that are shipped back within 30 days of when a customer first receives their order.
Can I extend the book rental period if need be?
All books must be returned and postmarked no later than 14 days after rental period. If you need to retake a class or need to keep a textbook longer for any other reason, you must notify us email at customerservice@YungJunk.com. You may extend your rental for another semester if needed. You will receive a 25% discount for the second semester. For late returns, you will be charged an additional $10.00 (USD) per day up to 3 days after the 14th day of your rental period. If we still do not receive your book then you will be charged the full list price of the book from when you first rented it.
Do I have to return my book at the end of the semester?
All books must be returned and postmarked no later than 14 days after rental period. That way, we can make sure students who need them for next semester get them in a timely fashion. If you need to keep the book longer, you must notify us as soon as possible. As the return date approaches, YungJunk.com will send you an e-mail notifying you to go your account page and print the Pre-Paid Shipping Label. Print it and ship it. No cost to you.
Can I keep my rented book for 2 semesters?
If you're taking a yearlong class or you need to keep a rented book for more than one semester, you will be charged the full rental fee for the first semester and given a 25% discount on the rental fee for the second semester. You also have the option of buying the book anytime during or at the end of the rental period from YungJunk.com
If you rented from a member or vendor in our marketplace, you must submit in writing by creating a ticket and so we can get the approval of the member you rented it from. Unfortunately, the owner of the book might need the book back so it is important we get their approval.
Do I have to pay for a book that I ordered that is lost in the mail?
If the textbook you ordered never arrives, don't worry. Before you report the textbook lost check the shipping dates of the book in your "My Account" page. Things do happen, please allow up to 10 days after the ship date for your book to arrive before reporting it missing. We will do everything possible to get you a replacement book before class begins or process a full refund.
If you chose to rent or purchase your book through the marketplace, please contact the member you rented from before filing a claim to get tracking information or order status. If this does not satisfy you or you cannot come to an agreement, please contact customerservice@yungjunk.com and we will resolve the matter.
Are there late fees?
It's our company's mission to make sure that when a student needs to rent a textbook, we can provide it and get it to them in time for the new semester. Therefore all books must be returned and postmarked no later than 14 days after rental period. If you need to keep the book longer, you must notify us as soon as possible.
Can I rely on YungJunk.com to provide me with great customer service?
You can contact customer service any time using the "Contact Us" link located on the bottom of every page, or by calling us at 718-872-7118. You should receive a quick response within 2 hours.
Can I feel sure that my textbook will be in great condition?
At YungJunk.com, we make sure we only send our customers books that are in good and usable condition. If you happen to receive a book with ripped pages, too much writing, worn text or damage to the point that it is not usable, PLEASE CONTACT US IMMEDIATELY! We will make sure you are shipped a new book as quickly as possible or your money will be refunded.
What countries can I rent my books in?
Currently YungJunk.com services are available to people living in the U.S. and Canada and the U.K. we are working on expanding our business internationally and expect that to happen within the coming year.
What form of payment methods can I use at YungJunk.com?
We try to make renting as easy as possible and offer our customers a number of payment methods. We currently accept PayPal, MasterCard, Visa, American Express and Discover cards. You could also use a debit card as long as it has the Visa or MasterCard logo. We also accept YungJunk gift cards.
Can I highlight or underline in my book within reason?
You may not highlight but you may use a pencil to underline. We cannot stress that anymore. Because you need to learn, underlining in the book is OK to a certain extent. Writing in the book is not accepted at all. We request you to be considerate while using the book. A book returned with every line of every page Underlined is overdoing it. You will be charged the full price of the textbook if it is returned to us in a condition that it cannot be re-used.
It's important that you try to keep the books you have rented in the best possible condition. This is to ensure that we are able to re-use them, and help another person save money on their textbooks. We believe highlighting is a helpful study tool, but please BE CONSIDERATE.
Why does the receipt that came with my order say a different price to the price I agreed to and paid online?
If we do not stock a book or it is out of stock, one of our partners will ship the book to you. If you receive a receipt with a different price on it, it will not affect the price that you paid. This is just for our reference. Don't worry.
Why may supplemental materials not be included with the textbook rental?
We try our very best to get all supplemental material that would come with a brand new textbook but we cannot guarantee it because some or most these books are used. CDs, on-line codes, etc. that may originally come with the book may not be available.
When can I expect to get my money for the books I rented out or sold?
Funds are disbursed each Friday, 12am EST. It may take up to 3-5 business days for funds to be deposited into your bank account.
Where will my money get disbursed?
Your monies will be disbursed via ACH into the bank account on file. To review your payment account information, please visit the "My Account" section of the site and look under "buyer financials"
Can I cancel any book(s) I have listed to for rent or for sale?
Yes, log into your "Seller Account" as soon as possible and select the correct title. Select check box next to the title and choose, "cancel sale"
How many claims can I have against me?
Because we want the best book sellers and responsible sellers on our site, if we notice a trend in poor seller performance, we reserve the right to block your account, cancel your events and hold payments for up to 180 days.
We want you to make money but at the same time, we are trying to keep a reputable name for ourselves and assure our customers that they get what they have paid for.
Why is it important that buyers who purchased or rented a book leave a feedback?
It is important because you need to show your potential buyers that you are a good person to do business with. Here, reputation is everything.
Send Feedback Requests to members whom have bought or rented books. Ask them to leave you a feedback.
What if someone leaves a negative feedback?
If someone leaves a negative feedback that you think is inappropriate, you should communicate with them in a decent manner without any profanities, racial or ethnic slurs and try to resolve the matter. You may also leave a response to their feedback. Any rude comments will be removed and depending on the severity of the comments, your account can be blocked, locked, canceled or deleted.
Can I process refunds to a customer?
Yes, you can process a refund for any reason. However, too many refunds are a sign that something is wrong. It costs money each time to process refunds and this might throw up a red flag within our system that might lead to our restricting your selling privileges.
What if I changed my bank account number?
If you change or update your bank account information, you must wait 14 business days from the time of change for funds to be deposited into your account. This is a security measure which is designed to protect both you and us.
What if I change my personal information in my 'Seller Account'?
If you change or update your personal information, you must wait 14 business days from the time of change for funds to be deposited into your account. This is a security measure which is designed to protect both you and us.
What fees are charged to use the website?
There are no fees, no credit card processing fees, no subscription fees; all you pay is a $.99 per transaction fee for items that are sold.
How does the buyer receive their books?
You will be responsible for the shipment to any customer who rents or purchases a book from you.
When should I ship the book?
After you receive confirmation from us telling you that we have received funds from the customer.
Who pays for shipping?
The customer pays for shipping. Expedited Mail (3-5) days is $6.99 and Media Mail (7-14) days is $3.99.
How do I get the money for the shipping fees?
YungJunk will deposit the shipping funds into your account after collecting it from the buyer.
What verification's do I get for my book sales or rentals?
You will get a confirmation for each book rented or sold in your "Seller Account" in "Book Box" under the title you click on and under "Purchase Confirmations."
Why do you need my bank account information?
Your monies will be distributed in your bank account on file. This is the account where your funds will be distributed to.
Why did YungJunk.com take monies from my Account?
If any monies are withdrawn from your bank account by YungJunk, Inc. It would be because a claim was filed against you and you lost that claim.
How do I dispute a claim?
Simply Log into the "Seller Account" section of your page and click on "Claims" to resolve any claims.
What happens if I win a claim?
Nothing, you won't have to submit any payment.
What happens if I lose a claim?
Your account will be debited the appropriate funds to cover the claim
If we still did not answer all of your questions, please contact us.
Why should I use YungJunk.com?
At YungJunk.com, we know with a busy schedule, it is sometimes hard to find the time between work to attend school and do your own research for a test, final exam or just everyday class. This is why we provide this tool to assist you in learning more about your subject and courses.
Will I be saving money?
Failing in school is throwing away money; this is why it is important you get all the help you need in passing. Some people might say you are cheating the system, but is there a difference between your paying a tutor or asking friends for help and then l buying them a burger?
Are there any subscriptions?
There are no monthly subscription fees or hidden charges. Just select your school and subject and pay for your notes or exam or outline. Remember, notes are to be used as a reference only.
Are there any hidden fees?
There are no hidden fees simply pay for what you want and that's it! The price for each set of notes is $4.99; exams and outlines cost $9.99. The same rates converted from US dollars into Canadian dollars and Pounds are valid for Canada and the United Kingdom.
How huge is selection of notes?
Our selection is endless. Students are posting new items everyday for you to utilize.
How do I get my notes?
After paying, you will have the ability to print them from any printer. You will also receive a copy within your YungJunk "Notes Box" for future reference.
What if the notes do not print?
Simply log into the "My Account" section and click on "My Purchases" under the correct product and then follow the correct link to re-open the notes and print them again.
How many notes can I purchase?
You can buy as many notes as you wish, as long as they are available.
What if the notes I purchase are not the same as described by the seller?
File a Claim immediately. It is very important to file a claim so we can verify your claim and contact the seller. It is our goal to provide you with excellent service and also ensure no one is taking advantage of our system and providing false information.
What if the notes are not of a good quality?
You can contact the seller through YungJunk's Website by going to that seller's profile and try to resolve the issue. If for some reason you cannot resolve the issue, you can use our can rating system and rate the seller of the notes on their note taking skills. It is important for others to see this information, so we recommend you leave a feedback. Please do not use foul language or profanities. You may then File a Claim with us.
Should I share my notes with anyone?
We strongly recommend you not sharing your information with anyone. You paid for it, only you should use it.
What countries can I purchase notes in?
Currently YungJunk.com sservices are available for people living in the U.S., Canada and the U.K. We are working on expanding our business internationally and as soon as we do, we will notify you.
What form of payment methods can I use at YungJunk.com?
We try to make buying as easy as possible and offer our customers a number of payment methods. We currently accept PayPal, MasterCard, Visa, American Express and Discover cards. You could also use a debit card as long as it has the Visa or MasterCard logo. We also accept YungJunk Gift Certificates
If we still did not answer your question, please feel free to contact us.
When can I expect to get my money for the notes, exam outlines I sold?
Because of the "YungJunk.com 1-2-3 guarantee", proceeds from the sale of any notes will be disbursed 3 business days after the notes have been sold. This 3-5 day gap is to make sure you have provided genuine work and there are no claims filed with us for crappy notes, fake notes, fraudulent notes, etc. delivered to the buyers.
Where will my money get disbursed?
Your monies will be disbursed via ACH into the bank account on file.
To review your payment account information, please visit the "My Account" section of the site and look under "buyer financials"
What if I want to cancel the sale of some notes that I have already sold?
Log into your "Seller Account" as soon as possible and under product "notes" select the relevant notes. Select Cancel this sale and follow the necessary steps.
All proceeds collected will be refunded to the buyer and the sale of the notes will be canceled on the website unless re-activated by you.
You are only allowed to cancel a sale of notes three times per quarter, if you exceed this limit, your account will be restricted from selling notes for 6 months.
How many claims can I have against me?
Because we want the best notes and responsible sellers on our site, if we notice a trend in poor seller performance, we reserve the right to block your account, cancel your events and hold payments for up to 180 days.
We want you to make money but at the same time, we are trying to keep a reputable name for ourselves and assure our customers about the security of their investment.
Why is it important note buyers who purchased notes leave a feedback?
It is important because it improves the confidence that potential buyers have in you. You can portray that you are a good business person and improve business. Here, reputation is everything.
Request members who have bought notes to leave a feedback for you and also upload pictures, videos, and blogs about your events.
What if someone leaves a negative feedback?
If someone leaves a negative feedback which you think is not appropriate, communicate with the buyer and resolve the matter in a decent manner. Do not use profanities, racial or ethnic slurs. You may also leave a response to their feedback.
Any rude comments will be removed and depending on the severity of the comments, your account can be blocked, locked, canceled or deleted.
Can I process refunds to a customer?
Yes, you can process a refund for any reason. However, too many refunds are a sign that something is wrong. It costs us money each time we process refunds and this might throw up a red flag within our system that may result in restrictions imposed on your selling privileges.
What if I change my bank account number?
If you change or update your bank account information, you must wait 14 business days from the day the change was made for funds to be deposited into your new account. This is a security measure which is designed to protect you and us.
What if I change my personal information in my "Seller Account"?
If you change or update your personal information, you must wait 14 business days from the day the change was made for funds to be deposited into your account. This is a security measure which is designed to protect you and us.
What fees are charged to use the website?
You are charged a fee of $0.99 for each set of notes sold at the price at $4.99 and $2.00 for each set of notes sold at the price of $9.99 or above
How does the buyer receive their notes?
Anyone who purchases notes will have the ability to print them using a printer.
What verification do I get of note sales?
You will get a confirmation for each set of notes sold. In your "Seller Account" under "notes" see "Notes sales Confirmations." You will also receive emails confirmation for the notes sold.
Why do you need my bank account information?
Your monies will be deposited in your bank account on file. This is how you will get paid for notes sold.
Why did YungJunk.com take monies from my Account?
If any monies are withdrawn from your bank account by YungJunk, it would be because a claim was filed against you and you lost that claim.
How do I dispute a claim?
Simply Log into the "Seller Account" section of your page and click on "Claims" to resolve any claims.
What happens if I win a claim?
Nothing, you won't have to submit any payment.
What happens if I lose a claim?
Your account will be debited the appropriate funds to cover the claim.
If we still did not answer all of your questions, please feel free to contact us.
